![]() Synergy quickly set up another in-home care worker but the second worker was also very young. The first person they recommended was very young but very nice, and my mom liked her, but after the first week, she quit Synergy unexpectedly. My mother desired a worker that was more her age who could relate to my mom more. We met with Synergy to go over what we desired in an in-home care worker. My mother fell into a gray area of needed care because she can care for herself in most ways but in other areas, such as showering or cooking meals, she needs assistance. I was able to briefly work with Synergy Home Care of Milwaukee County to find someone who could help my mother with some personal hygiene care during the week. Verified Review Very Nice but didn't relate to the specified needs as well as they could have. This agency was only there from 3 PM to 10 AM and then weekends. After the hospital she was release for rehab in a nursing home, but within a couple of weeks, the infection grew worse and she died of sepsis. Eventually Mom did not do well as she was not getting cleaned properly and ended up in the hospital with an infection. We asked to limit the number of new people. It was very difficult for my mom to feel really taken care of as she could not expect the same person daily. Eventually I required a schedule be provided. Scheduling was difficult for this company so mom never knew who was going to show up. So each new person would have to be taught by a separate person I hired who had been with my mom for a while. there were so many different people and most of them had not been trained or monitored to know the routine and the requirements. Patricia L Tambone - Toured community Making sure that the provider had sufficient caregivers to prevent failureĪLthough there were several very nice caregivers, one in particular was very good, the main issue was that My mom's home became a revolving door. Then the caregiver wasn't working there anymore. I saw her car there every Friday, until I dumped synergy. The caregiver who would have taken me was suddenly assigned to work with my neighbor across the street at the same time she used to work for me. They also left me with no ride to the dr in an emergency. I would never deal with synergy again, nor would I recommend them. The staff doesn't care what the clients need or want, they won't even consult the client before making changes. She thinks she's a great catch! Both of these caregivers are too old, too physically unfit, too lazy and too incompetent for their jobs. But I was embarrassed! Then there was who didn't want to work either, she just wants to talk about how wonderful she is and how many guys are after her. ![]() Her supervisors did nothing, that's why I didn't complain about the snapping. even threw a tantrum in front of 2 of her supervisors and 1 of my attorneys. They told me I should report for snapping at me constantly, in front of witnesses, for constantly complaining about having to clean. My friends couldn't stand either one of the caregivers. They eavesdropped on my conversations with friends who were visiting, when they weren't joining in on the conversations. They had the caregivers come in and pry into my personal business, asking questions constantly that they had no business asking. and used the 7mos to try and get rid of me. ![]() I'm relieved the 7mos with them are finally over with! the owner, her daughter and the 2 caregivers and made my life a living hell for those 7mos. I just signed off on the last time sheets for synergy last night. Cindy Batovsky - Toured community Stay Away from Synergy
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